Quality Coordinator

Responsibilities

• Participate in the development and implementation of project-specific quality programs
• Design and implement audit system configurations and Inspection and Test Plans (ITPs)
• Lead meetings with lodging site operations teams to ensure Quality Program understanding
• Provide training and ongoing support related to audits and programs
• Collaborate with operational teams to resolve quality and compliance issues
• Track corrective actions, improvement plans, and quality-related KPIs
• Analyze audit results and performance indicators to identify trends
• Prepare operational reports and maintain quality performance dashboards
• Monitor program participation and report non-conformances

Requirements

• Fully fluent in written and conversational French and English
• Strong written communication skills for clear and concise reporting
• Proficiency in MS Office suite, specifically Word and Excel
• Ability to work a flexible schedule including some weekends
• Willingness to perform 60% or more field travel
• Strong problem-solving, leadership, and people management skills
• Data-driven mindset with high attention to detail

Benefits

• Benefits coverage starts on your first day
• Job security within a growing industry leader
• Supportive community-focused work environment

About the Company

Dexterra Group has been serving Canadian clients for over 75 years, supporting infrastructure and built assets to help clients achieve higher performance and productivity.