Quality Assurance Manager

Responsibilities

• Collaborate with Merchandising, Sourcing, and Product Development teams to identify and address quality concerns
• Ensure products meet design intent, safety standards, construction requirements, and regulatory compliance
• Conduct and support Failure Mode and Effects Analysis (FMEA) for new product development
• Develop and implement product testing protocols and inspection plans
• Maintain governance of Test Protocols and Inspection Plans for internal and third-party partners
• Lead and develop a team of Quality Assurance professionals
• Drive defect reduction and continuous improvement initiatives across suppliers

Requirements

• Minimum of 7+ years of experience in Quality Assurance, preferably in Home Textiles, Home Furnishings, or Hardlines
• Experience working with major U.S. retailers in relevant categories
• Experience developing and implementing product testing protocols
• Working knowledge of FMEA, Root Cause Analysis, and Statistical Process Control
• Quality management experience within manufacturing or production environments
• Strong understanding of Total Quality Management (TQM) principles
• Proven ability to lead and develop quality team members

About the Company

Quince is a direct-to-consumer (DTC) tech company disrupting the retail industry by leveraging AI, analytics, and automation to provide high-quality essentials at low prices through sustainable and fair production models.