Posted a day ago
Quality Assurance Associate II
ConduentQuality Assurance Associate II
Requirements
Data organizing skills, Coordination skills, Analytical skills, Problem solving ability, Experience with sampling techniques, Ability to review work for errors
Skills
Quality AssuranceData AnalysisAudit
About the role
Responsibilities
- Review current processes and identify emerging trends
- Audit work produced to identify and correct errors
- Evaluate performance against required contract standards (SLAs)
- Utilize various sampling techniques to identify correct samples for auditing
- Evaluate workflow tools and run necessary reports
- Coach Level 1 auditors on business process knowledge and sampling techniques
- Reconcile transaction processing to ensure data accuracy
- Interact with external auditors regarding Service and Organizational Control Reports (SOC 1)
- Comply with all company policies and operational standards
Requirements
- Strong data organizing and coordination skills
- Proven analytical and problem-solving abilities
- Experience with various sampling techniques
- Ability to meticulously review work for errors and inaccuracies
- Ability to work with a moderate degree of supervision while managing own workload
- Effective interpersonal skills for exchanging information and ideas
About the Company
Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for clients and millions of people worldwide.
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Conduent · Andhra Pradesh
