Quality and Risk Staff

Responsibilities

• Manage the master list of hospital documents and forms to ensure data is complete and up-to-date
• Oversee document lifecycles including procurement, revision, approval, and distribution according to standard procedures
• Maintain document archiving and storage systems for effective traceability
• Conduct periodic document reviews and audits to control validation and formatting
• Manage the retrieval and disposal of obsolete documents according to quality record standards
• Collect and provide data related to document control activities
• Handle incident reports, including verification and assignment of incident, investigation, and action owners
• Implement quality and safety service procedures, including data collection and validation to support hospital-wide indicators

Requirements

• Bachelor's degree in Health, Hospital Administration, or a related field
• Minimum 1 year of experience in quality system documentation and documentation practices preferred
• Previous experience working in a hospital setting preferred
• Certification in quality management systems, specifically document management
• Competency in data management systems, including data validation and analysis
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

About the Company

Siloam Hospitals Group (SHG) is a leading private hospital network in Indonesia and has become the benchmark for quality healthcare services in the country.