Quality and Risk Staff

Responsibilities

• Supervise the Hospital Quality Improvement and Patient Safety (PMKP) program
• Conduct clinical and non-clinical service audits in accordance with accreditation standards
• Collect, validate, and analyze quality indicator data across all departments
• Manage hospital documentation including development, review, and distribution
• Grade incident reports and manage escalation through the grading matrix
• Implement proactive risk reduction strategies such as Failure Mode & Effect Analysis (FMEA)
• Manage the hospital Quality Management System (Medblaze)
• Act as a Subject Matter Expert and trainer for Quality Improvement and Patient Safety
• Assist in preparing reports for hospital directors, committees, and external accreditation agencies
• Support accreditation readiness through internal self-assessments

Requirements

• Diploma (D3) Degree from a Health Professional background
• Minimum 3 years of clinical work experience at a supervisor or shift responsibility level
• Experience in a hospital setting with understanding of departmental business processes
• Experience supervising clinical service processes (nursing or medical support)
• Familiarity with risk management practices and incident reporting processes