Quality and Risk Staff

Responsibilities

• Supervise the Hospital Quality Improvement and Patient Safety (PMKP) program, including quality improvement, patient safety, and risk management
• Conduct clinical and non-clinical service audits in accordance with accreditation standards
• Collect, validate, aggregate, and analyze quality data indicators from all departments
• Manage hospital documentation including development, review, and distribution
• Grade incident reports and appoint investigation owners based on escalation matrices
• Implement proactive risk reduction strategies such as Failure Mode & Effect Analysis (FMEA)
• Manage the hospital Quality Management System (Medblaze)
• Act as a Subject Matter Expert and trainer for Quality Improvement and Patient Safety
• Assist department heads in preparing reports for directors, committees, and external accreditation agencies

Requirements

• Diploma (D3) or S1 Nursing degree from a health professional background
• Minimum 3 years of clinical work experience at a supervisor or head nurse level
• Experience in hospital business processes and understanding of hospital policies
• Experience supervising clinical service processes in nursing or medical support
• Familiarity with risk management practices and incident reporting processes

About the Company

Siloam Hospitals Group is a leading healthcare provider.