QA Investigator Specialist

Responsibilities

• Conduct thorough investigations into incidents to ensure regulatory and agency compliance
• Perform detailed record reviews of electronic records, reports, and documentation
• Monitor service delivery to ensure adherence to established quality and certification standards
• Document findings and prepare comprehensive reports
• Collaborate with team members and provide training to support incident prevention
• Maintain objectivity, confidentiality, and sensitivity during all investigative processes

Requirements

• Bachelor's degree in human services, law, criminal justice, or a related field
• Minimum of 3 years of experience in conducting investigations (disability services experience preferred)
• Minimum of 3 years of experience in conducting record reviews
• Ability to become a certified Abuse and Neglect Investigator as required by the state
• Valid driver's license and a safe driving record
• Access to a personal vehicle for required travel
• Ability to pass satisfactory background checks

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options
• Lifestyle Spending Accounts with JOON for wellness, childcare, and more
• 403(b) Retirement Plan with a 100% employer match up to 2% of salary
• Generous Paid Time Off including sick, personal, vacation, and holidays
• Professional growth through training, mentorship, and leadership courses
• Employer-paid Life and Disability Insurance, EAP, and Telehealth services

About the Company

Aspire Living & Learning has supported neurodiverse children and adults for more than 40 years. We provide person-centered services, including education, behavioral health, and residential supports, to help individuals unlock their potential and live independently in their communities.