QA Automation Engineer

Responsibilities

• Build, execute, and maintain UI and API automated tests using Playwright/Selenium and Java/Python
• Perform end-to-end and regression testing to ensure release readiness
• Own QA for assigned modules, including test planning, design, and automation coverage
• Achieve 70–80% automation coverage with stable, reliable test suites
• Analyze failures, identify defects, and provide root cause insights
• Use AI tools like Copilot, Cursor, or Gemini to generate tests and debug
• Validate AI/LLM-driven features for prompt and response accuracy
• Collaborate with engineering on debugging and fix verification
• Contribute to CI/CD pipelines using GitHub Actions

Requirements

• 5–8 years in QA or Test Automation
• Strong experience in Java or Python with Playwright or Selenium
• Solid understanding of UI, API, functional, and regression testing
• Experience with REST APIs, Postman, and CI/CD pipelines
• Exposure to AI-assisted coding tools
• Strong debugging, analytical, and communication skills

Preferred Qualifications

• Experience with VoIP, contact center, or communication platforms
• Exposure to performance or reliability testing

About the Company

Dialpad is an AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform. They are currently leading the shift to Agentic AI to automate workflows and resolve customer issues in real time.