Public Health Specialist

Responsibilities

• Engage travelers to explain the purpose and importance of public health surveillance and monitoring programs
• Collect health-related information following approved procedures and training requirements
• Educate participants on public health initiatives, disease prevention, and health promotion efforts
• Greet travelers with a professional, welcoming, and compassionate demeanor
• Maintain strict confidentiality of participant information and protected health information (PHI) in compliance with HIPAA
• Adhere to all public health, regulatory, and infection prevention protocols
• Collaborate with management and healthcare personnel to support operational objectives
• Maintain cleanliness and organization of workstations and public-facing areas

Requirements

• High School Diploma or GED
• Minimum one (1) year of customer-facing healthcare, patient care, or public health-related experience
• Excellent interpersonal, communication, and customer service skills
• Ability to work flexible schedules, including nights, weekends, and holidays
• Ability to stand for extended periods in an active airport environment
• Ability to pass a thorough criminal background check

Preferred Qualifications

• Associate's degree or coursework in Public Health, Healthcare Administration, or related field
• Experience as a Medical Assistant, CNA, PCT, EMT, or Phlebotomist
• Previous experience supporting disease surveillance, screening, or vaccination programs
• Knowledge of HIPAA and specimen collection protocols
• Bilingual or multilingual language skills

Benefits

• Competitive hourly wage
• Medical, dental, and vision benefits
• 401(k) with company match
• Generous PTO program
• Flexible scheduling

About the Company

XWELL is a leader in promoting health and wellness for airport travelers. Through partnerships with public health agencies and government stakeholders, we support programs that strengthen disease surveillance, public health preparedness, and traveler health initiatives.