Psychosocial Worker

Responsibilities

• Provide reception, integration, and support for women in their stabilization process and daily activities
• Build trust and maintain active listening with residents to meet their basic needs
• Support residents in social reintegration efforts and ending homelessness
• Act as an intermediary between residents and public institutions, frontline workers, and government services
• Ensure the safety of women and their children through timely interventions
• Manage crises and facilitate conflict resolution
• Plan, organize, and lead activities that promote social reintegration
• Manage and distribute medication according to established policies
• Provide information and direct residents or callers to appropriate community resources
• Adhere to all organizational policies and procedures

Requirements

• Post-secondary diploma in a helping profession (DEC, certificate, or bachelor's degree) or currently in progress
• 1 to 3 years of psychosocial intervention experience, specifically working with women in difficulty
• Strong knowledge of community resources and the health and social services network
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Fluency in French (spoken/written) and intermediate English (spoken/written)
• Ability to work both independently and as part of a team
• Strong interpersonal skills, empathy, and emotional maturity

Preferred Qualifications

• Knowledge of a third language
• Up-to-date workplace first aid certificate (CSST)

About the Company

The Salvation Army has served people in need across Canada and Bermuda for more than 130 years. As a faith- and values-based organization, we provide essential necessities such as food, clothing, and shelter, while supporting those experiencing unemployment, addiction, and family challenges. We are a diverse team of purpose-driven professionals dedicated to our mission of hope, service, dignity, and stewardship.