
Posted 6 days ago
Provisioning Coordinator
Telefónica TechProvisioning Coordinator
Requirements
B2B experience in ISP/Telecoms, Knowledge of PSTN, Broadband, Ethernet and MPLS, Strong administrative skills, Proficiency in MS Office, CRM or ERP working knowledge
About the role
Responsibilities
- Manage end-to-end circuit provisioning, including customer ceases, from inception to handover
- Take ownership of orders across a large volume of customer accounts and ongoing provisioning projects
- Build and maintain strong relationships with customers and suppliers regarding provisioning projects
- Provide regular status updates to end customers and handle ad-hoc enquiries
- Create necessary customer paperwork and liaise with operational teams for service delivery
- Update internal systems with circuit provision information to ensure accurate billing commencement
- Provide general administrative support as required
Requirements
- Proven B2B experience within an ISP or Telecommunications environment
- Technical knowledge of PSTN, Broadband, Ethernet, and MPLS
- Strong administrative and data input skills with high attention to detail
- Proficiency in MS Office (Word, Excel, Outlook)
- Working knowledge of CRM or ERP systems
- Excellent oral and written communication skills
- Ability to multitask, prioritise workloads, and work calmly under pressure
About the Company
Telefónica Tech is a leading NextGen Tech solutions provider and part of the Telefónica Group. With a global team of over 6,000 skilled employees, we serve more than 5.5 million customers daily across 175 countries. Our UK&I hub provides market-leading services in Cloud, Data & AI, Enterprise Applications, Workplace Services, and Cyber Security & Networking to accelerate digital transformation.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeProvisioning Coordinator
Telefónica Tech · Belfast
