Property Manager

About the Company

Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market.

Responsibilities

• Act as a primary point of contact for tenants and landlords regarding inquiries and appointments
• Provide telephone and written communication throughout the tenancy lifecycle
• Triage tenant maintenance requirements and coordinate solutions with landlords and contractors
• Update all parties regularly via phone, email, or text and maintain detailed logs
• Conduct regular wellbeing calls to landlords
• Ensure all works are completed and invoiced within 21 days
• Monitor mandatory compliance and legislation for all managed properties
• Coordinate with Property Inventory Clerks to ensure required inspections are completed
• Manage the check-out process, including communication regarding deposits and timelines
• Analyze reasons for lost units in collaboration with team leaders

Requirements

• Excellent written and verbal communication skills
• Professional telephone manner
• Strong organizational, time management, and attention to detail skills
• Full UK Driving License

Benefits

• Competitive base salary and additional incentives
• Market leading training and ongoing professional development
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing with service
• Excellent parental leave and fertility policy
• Staff discounts