Property Administrator

Responsibilities

• Provide primary administrative support to the site property manager to ensure smooth day-to-day operations
• Respond professionally to resident and board member inquiries via phone, email, and in-person
• Maintain and update owner and resident contact records and track changes in unit ownership
• Prepare and distribute resident communications, including notices, email blasts, and compliance letters
• Process resident documentation such as amenity bookings, parking permits, and information sheets
• Coordinate contractor and maintenance visits and liaise with the superintendent for service requests
• Assist in the preparation of board and owners' meetings, including organizing materials and records
• Maintain logs for Common Expense Fee (CEF) and sundry payments for accounting purposes
• Support the preparation of monthly management reports and building inspection documentation

Requirements

• Minimum of 2 years of experience in customer service or office administration
• Valid Limited License under the Condominium Management Regulatory Authority of Ontario (CMRAO)
• Strong knowledge of the Condominium Act, 1998 and CMRAO regulations
• High-level proficiency in Microsoft Office (Outlook, Word, Excel)
• Excellent verbal and written communication skills for drafting professional notices and emails
• Strong organizational and time management skills with the ability to handle multiple priorities

Preferred Qualifications

• Post-secondary education in business administration, real estate, or a related discipline
• Experience in a property administration or condominium customer service role
• Familiarity with condo management platforms such as Condo Control or Condo Manager

About the Company

Icon Property Management is an ACMO 2000 Certified firm with more than 30 years of experience serving high-rise, mid-rise, low-rise, and townhouse communities across the GTA and Southwestern Ontario. We provide the tools, training, and technology you need to succeed within a supportive team culture that values collaboration, professionalism, and growth.