Property Administrator

Responsibilities

• Administrative management of homeowner communities
• Handling and following up on inquiries from owners, presidents, and providers
• Registration and tracking of incidents
• Coordination with maintenance companies and external providers
• Updating and maintaining information in management software
• Document management and digital archiving
• Support in preparing and organizing community-related documentation
• Monitoring communications through various digital channels
• Collaboration in improvement, digitalization, and process automation projects

Requirements

• Organized and proactive personality with customer orientation
• Ability to manage multiple tasks in a dynamic environment
• Experience in property management or community management preferred
• Administrative experience in real estate, service companies, or customer service
• Experience in incident management and tracking
• Proficiency in computer tools and digital environments
• Strong communication and client relations skills

Preferred Qualifications

• Experience with property management software
• Knowledge of Norma 43
• Proficiency in Microsoft 365 (Outlook, Teams, Excel, etc.)
• Experience with Power Automate and automation tools
• Interest in process improvement and new technologies

About the Company

Grupo Clave is a consolidated company with over 30 years of experience offering professional advisory and management services to companies, freelancers, individuals, and homeowner communities in the Coruña Metropolitan Area.