Project Manager, M&E

Responsibilities

• Own end-to-end project planning for an assigned portfolio of M&E markets, managing scope, timelines, and resources.
• Execute concurrent deployments across multiple international markets, overseeing pre-build, UAT, cutover, and hypercare phases.
• Partner with business leaders to translate strategic objectives into executable project plans aligned with the global operating model.
• Proactively identify and manage risks and issues, maintaining the delivery risk register and coordinating mitigations.
• Build strong relationships with internal market teams, regional GMs, and central program teams across different time zones and cultures.
• Monitor project progress and report status, milestones, and escalations to the Head of Transformation and Steerco.
• Contribute to continuous improvement by applying lessons learned from each market to improve global delivery velocity.

Requirements

• 5+ years of experience delivering complex, multi-market technology deployment or migration projects.
• Proven track record of managing concurrent project delivery across international geographies.
• Mandatory Project Management qualification (PMP, Prince2, Agile, or similar).
• Strong stakeholder management skills with experience navigating matrixed environments and diverse cultural contexts.
• Robust risk management skills, including dependency mapping and maintaining risk registers.
• Experience with technology rollouts involving CRM, Finance, ERP, or travel management platforms is highly advantageous.

Preferred Qualifications

• Scaled Agile (SAFe) certification.
• Additional Lean or change management qualifications.
• Experience within the MICE (Meetings, Incentives, Conferences, and Exhibitions) or Travel industry.

Benefits

• Exclusive travel industry rates and discounts.
• Clear career development pathways within a global organization.
• Vibrant company culture with regular social events and awards nights.
• Weekly "Active Hour" dedicated to fitness or personal wellness.
• Comprehensive health cash plan and wellbeing challenges.
• Financial wellbeing support and pension scheme.

About the Company

Flight Centre Travel Group is one of the world’s largest travel companies, employing over 12,000 people globally. With over thirty brands and a presence in more than twenty countries, we are a diverse group of travel lovers dedicated to opening up the world for our customers.