Project Management Intern

About the Company

Backed by Ant International, EPOS is a leading Point-of-Sale (POS) digital solutions provider. EPOS serves as the central hub of Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide.

Responsibilities

• Manage end-to-end onboarding of SME merchants onto EPOS Rewards
• Configure loyalty programme settings and coordinate with technical and sales teams
• Support merchants in planning and executing WhatsApp marketing campaigns
• Monitor campaign performance metrics and prepare ROI reports
• Gather merchant feedback to surface product improvement opportunities
• Conduct competitive benchmarking on loyalty and WhatsApp CRM solutions
• Build and maintain SOPs, onboarding guides, and training materials

Requirements

• Strong project management and stakeholder management skills
• Proficient in spoken and written English and Mandarin
• Comfortable working directly with business owners and decision-makers
• Self-driven, independent, and able to work under pressure
• Ability to distil technical features into simple, benefit-led language

Preferred Qualifications

• Undergraduate or Master's degree students (credit-bearing internship)
• Proficiency in Excel/Google Sheets and PowerPoint
• Familiarity with Meta Business Portfolio, CRM, or marketing automation platforms
• Understanding of loyalty programme mechanics (points, tiers, vouchers)
• Interest in SME marketing or retail/F&B operations