Project Coordinator

Responsibilities

• Guide new channel partners through the full onboarding process including contracts, tax forms, and certification training
• Coordinate hardware fulfillment from purchase order to delivery and track shipments
• Serve as the liaison between installation partners and field technicians to schedule physical installations
• Troubleshoot connectivity issues at partner sites in collaboration with tier 3 support teams
• Manage the RMA process for damaged or failing hardware
• Maintain a real-time deployment dashboard tracking all active deployments
• Keep CRM and project records accurate in HubSpot and JIRA

Requirements

• 2+ years of experience in operations, logistics, or channel coordination
• Proficiency with HubSpot, JIRA, Confluence, or NetSuite
• Strong logistical instincts regarding lead times and shipping timelines
• Excellent follow-up skills and diplomatic communication with external partners
• Ability to translate between technical teams and non-technical partners
• High degree of accuracy in maintaining live records and dashboards

Preferred Qualifications

• Experience in hardware deployment, field services, or channel operations environments

About the Company

Lunar Energy was founded to transition homes to 100% clean energy—making our electricity greener, our air cleaner and our energy more safe, secure and reliable for all.