Project Coordinator

Responsibilities

• Assign and schedule assessments, repairs, recalls, and second opinions with technicians or vendors
• Coordinate with points of contact to gather information before dispatch
• Procure new technicians and backups for work orders
• Obtain detailed situation descriptions, action plans, and cost estimates
• Collect technical specifications, brand, model, and serial numbers for replacement parts
• Prepare quotes, proposals, and bids based on assessments and market value
• Ensure collection of before, during, and after site visit documentation
• Update colleagues, clients, and internal systems proactively
• Upload all documentation and costs for proper invoicing before closing work orders

Requirements

• Fluency in English writing and speaking
• Ability to learn complicated ideas and functions quickly
• Customer-focused mindset
• Strong researching skills
• Average technical knowledge
• Solutions-oriented with ability to meet deadlines
• Ability to work under pressure

About the Company

Facilitate International is a third-party administrator handling back-end operations, customer service, logistics, and project management for multiple real estate services companies and service providers in the United States and Canada.