Project Coordinator

About the Company

EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s leading organisations. We deliver forward-thinking solutions based on multi-domain architecture, with customer satisfaction, service excellence, and transparency at the core of everything we do.

Responsibilities

• Manage administrative and information flow across projects, ensuring data integrity and alignment across systems
• Maintain accurate and up-to-date records across all tracking tools and reporting platforms
• Support project schedules, resource allocation, and site access coordination
• Assist in the development and maintenance of training materials and documentation
• Coordinate onboarding and training for new project stakeholders, vendors, and team members
• Oversee support request and ticket lifecycle from intake through to resolution tracking
• Conduct initial triage of issues and route requests to appropriate technical teams
• Track progress against SLAs and ensure timely resolution of faults and service requests
• Coordinate with vendors and internal teams on repair and maintenance activities
• Support RF licensing processes, ensuring documentation accuracy and compliance
• Assist with regulatory submissions, renewals, and updates across multiple regions
• Maintain centralised records of licensing and compliance documentation
• Support research into RF requirements for new and existing deployments

Requirements

• Experience in project coordination, administration, or design/project support environments
• Strong organisational skills with the ability to manage multiple workstreams
• Excellent communication and stakeholder coordination skills
• Ability to work independently and in a fast-paced environment
• Strong problem-solving and critical thinking capability
• Ability to read and interpret technical documentation or plans

Preferred Qualifications

• Experience supporting infrastructure, construction, or technical projects
• Exposure to service desk or ticketing systems
• Familiarity with project tracking tools or databases
• Awareness of RF, LMR, or security systems