Project Coordinator, Client Services

Responsibilities

• Establish testing timelines in collaboration with clients and internal resources
• Coordinate samples and facilitate project workflow
• Act as the primary interface with customers regarding daily and weekly progress and status reporting
• Work with management and cross-functional teams to ensure resource availability for project scopes
• Maintain detailed timelines for laboratory work using Lean and 5S principles
• Report deviations to clients and suggest corrective actions to Department Managers
• Coordinate internal and external project team meetings and maintain meeting minutes
• Track and report projects according to approved plans, including tasks, owners, and dependencies
• Monitor test sample status, OOSs, deviations, and CAPAs
• Track work completed against PO and SOW to identify and address scope creep
• Request additional quotes to ensure all work is captured for billing

Requirements

• Bachelor's degree in Chemistry, Biology, Pharmaceuticals, or a related science field
• 1+ years of related experience in a CRO or scientific laboratory

About the Company

SGS is the world's leading testing, inspection and certification company, recognized as the global benchmark for sustainability, quality and integrity.