Program/Project Manager - Vice President

Responsibilities

• Lead global KYC and onboarding initiatives aligned with regulatory requirements and corporate policies.
• Drive franchise program changes from strategy through execution with clear governance and delivery discipline.
• Partner cross-functionally with Policy, Compliance, Legal, Technology, and business teams to implement change.
• Translate regulatory developments into actionable process, procedure, and system requirements.
• Develop and maintain the strategic change roadmap, including risk, issue, and dependency management.
• Communicate program progress and executive-ready updates to senior stakeholders.
• Facilitate workgroups to design target-state processes and system enhancements.
• Identify risks and delivery blockers early, providing recommendations and trade-offs to leadership.

Requirements

• Bachelor's degree or equivalent.
• 10+ years of banking-related experience across audit, compliance, program management, or process reengineering.
• Deep KYC expertise and familiarity with global AML/BSA regulatory best practices.
• Proven ability to identify and drive AI and analytics-enabled transformation opportunities.
• Experience managing complex programs with strong planning and milestone tracking in fast-paced environments.
• Strong stakeholder management skills with the ability to influence cross-functional partners.
• Excellent business-level English communication, including writing and presentation skills.

Preferred Qualifications

• Knowledge of Commercial Banking and Corporate & Investment Banking business models and products.
• Experience navigating regional AML/CTF statutory and regulatory requirements.
• Ability to support regulatory examinations through well-prepared responses and traceable governance.
• Proficiency in MS Office tools, including advanced Excel, Visio, and PowerPoint.
• Experience with workflow or business rule tools such as PEGA, Xceptor, or Signavio.
• Experience coaching and developing junior project managers.

About the Company

JPMorganChase is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. We offer innovative financial solutions to millions of consumers, small businesses, and the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands.