Programmer/Analyst I

Responsibilities

• Analyze, design, program, and support enterprise data and business systems across the university.
• Support key platforms including the Ellucian ERP suite, Slate, and other approved third-party applications.
• Oversee the development, testing, implementation, and maintenance of campus data software.
• Collaborate with university staff to gather requirements, develop code, and troubleshoot programs.
• Work with vendors to manage installations, firmware updates, and technical issue resolution.
• Formulate and enforce proper data policies and procedures under the guidance of the director.
• Provide technical documentation, user operations support, and customer service to university stakeholders.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or a related field.
• Three years of experience in requirements gathering, report development, and documentation within enterprise application systems.
• Familiarity with SQL and working with relational databases.
• Solid understanding of database and data warehouse concepts.
• Proven ability to work on multiple concurrent projects, prioritize tasks, and meet deadlines.
• Strong analytical, quantitative, and troubleshooting skills.
• Must be currently authorized to work in the United States (sponsorship is not provided).

Preferred Qualifications

• Master’s degree or associated certificates related to Information Systems or customer service.
• Five years of experience working with an ERP platform specifically within a higher education environment.
• Proficiency in writing complex SQL commands to query and extract data.

About the Company

Ashland University is a dedicated institution committed to providing high-quality education and fostering a supportive community for its students and staff.