Program Support Specialist II

Responsibilities

• Execute program logistics for the Office of Student Diversity, Inclusion, and Belonging (OSDIB), including application management, scheduling informational sessions, and event support.
• Support the development and optimization of program application processes, review procedures, and participant selection.
• Coordinate program reporting, data gathering, and registration processes while serving as a liaison for internal offices and participants.
• Manage communications and digital content, including website updates, social media, email marketing campaigns, and printed promotional materials.
• Maintain accurate records and databases for student files, program participation, and alumni tracking to ensure compliance and facilitate evaluation.
• Collaborate with departmental leadership and external partners to build relationships and identify opportunities for cross-functional collaboration.
• Provide administrative support such as organizing team meetings, managing food orders, and assisting with seasonal hiring and onboarding.

Requirements

• Bachelor's degree and three (3) years of relevant experience (equivalent education and experience may be substituted).
• At least one year of experience in student support or program coordination.
• Demonstrated commitment to diversity and inclusion initiatives.

Preferred Qualifications

• Excellent interpersonal, writing, and communication skills.
• Proficiency in Microsoft Office Suite, specifically Microsoft Word and Excel.
• Strong ability to prioritize multiple responsibilities and manage complex projects.
• Proven ability to work effectively in a team and maintain professional relationships with diverse constituencies.

About the Company

Columbia University's Office of Student Diversity, Inclusion, and Belonging (OSDIB) at the Vagelos College of Physicians and Surgeons is dedicated to nurturing a diverse and multicultural community. Through various pathway programs and diversity alliances, the office works to ensure a comprehensive and enriching learning experience for all students.