Program Manager, Sales Onboarding Readiness

Responsibilities

• Lead the onboarding strategy for specific MCAPS roles to accelerate readiness and ensure alignment with business outcomes.
• Own end-to-end program delivery, including planning, execution, stakeholder engagement, and continuous improvement.
• Partner with business leaders and enablement teams to design role-relevant, scalable, and measurable onboarding experiences.
• Curate and adapt curriculum using virtual modalities and agentic-first learning strategies.
• Leverage automation and AI agentic experiences to streamline workflows and personalize learning journeys.
• Build strong relationships with Sales Managers, Segment Leads, and Learning Strategy Owners to drive adoption.
• Use learner experience metrics and business KPIs to inform program evolution and demonstrate value.
• Navigate ambiguity and drive clarity in a fast-paced, evolving environment.

Requirements

• Bachelor's degree or equivalent.
• 2+ years of experience in learning and development (L&D), program management, or relevant technical/business roles.
• Proven ability to engage stakeholders and drive complex initiatives.
• Strong data-driven decision-making skills.
• Demonstrated change leadership capabilities.

Preferred Qualifications

• 5+ years of experience in Program Management and Stakeholder Leadership, specifically leading complex onboarding or sales readiness programs.
• Experience implementing automation and AI agentic learning solutions.
• Proven success in leading cross-functional initiatives with measurable business outcomes.
• Effective communication and storytelling skills for diverse audiences.
• Familiarity with consultative selling motions and MCAPS solution areas.
• Experience designing measurement systems that connect skill-building to business KPIs.

About the Company

Microsoft's mission is to empower every person and every organization on the planet to achieve more. We are dedicated to fostering a culture of growth mindset, innovation, and belonging.