Program Manager

Responsibilities

• Oversee day-to-day coordination of HIV prevention, care coordination, and outreach services across Regions 1 and 2.
• Supervise, mentor, and manage performance for case managers, navigators, and outreach workers.
• Manage staff scheduling, service deployment plans, and mobile unit/community-based operations.
• Monitor program performance against grant deliverables and implement quality improvement strategies.
• Build and sustain partnerships with community-based organizations and service providers to expand outreach.
• Ensure compliance with grant requirements, regulatory standards, and agency protocols.
• Manage program inventory, including testing supplies and outreach materials.

Requirements

• Bachelor's degree or CASAC certification.
• At least 1 year of case management experience.
• Proficiency in Microsoft Office Suite.
• Experience working with electronic health records (EHR).
• Ability to travel throughout Regions 1 and 2.
• Flexibility to work evenings and weekends for community events and outreach.

Preferred Qualifications

• 3 years of case management experience, including at least 1 year specifically in HIV services.
• Experience working with underserved populations impacted by HIV, housing instability, or substance use.
• Bilingual fluency in Spanish or another language.
• Demonstrated commitment to harm reduction and racial equity.

About the Company

Planned Parenthood of Greater New York provides essential healthcare services and advocates for bodily autonomy, health equity, and racial and gender justice. Project Street Beat is a key initiative focused on delivering culturally responsive HIV prevention and care coordination to underserved communities.