Program Manager

Responsibilities

• Lead, manage, and motivate the program team while coaching and mentoring members
• Manage the program budget and monitor costs against plans
• Plan the overall program from end-to-end and report progress
• Identify issues and initiate corrective actions
• Communicate effectively with all stakeholders within and outside the organization
• Take responsibility for the benefits realization plan
• Manage multiple related projects and resolve dependencies between them
• Manage program risks and embed quality processes
• Report program status to the steering group
• Manage deliverables from third parties
• Perform duties of an Implementation Specialist during Pilot Implementation 1

Requirements

• 10+ years of industry experience
• Minimum 5 years in project and/or program management
• Proven track record of delivering complex programs
• Experience working within and influencing matrix environments
• Experience leading large, geographically dispersed teams
• Fluency in both English and French
• Must be a Canadian resident
• Conversant with project management methodologies

Preferred Qualifications

• Bachelor's degree
• PMP qualification

About the Company

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years, helping clients optimize operations in sales performance, repair optimization, and consumer engagement.