Program Manager, JP Inventory Control and Quality Assurance

Responsibilities

• Drive utilization and optimization of quality tools (Cycle Count, Bin Count, etc.) across all facility types including FC, SSD, and EF.
• Define business requirements for new tool launches and collaborate with Tech teams to drive execution from pilot testing to launch.
• Conduct Root Cause Analysis for site quality issues and implement corrective actions through process improvements and tool utilization.
• Develop SOPs and training programs to elevate skill levels across the network and manage change implementation.
• Collect and systematize improvement cases from sites to drive network-wide best practice deployment.
• Collaborate with global ICQA teams to stay current on tool roadmaps and advocate for Japan-specific requirements globally.

Requirements

• Bachelor's degree.
• Experience working cross-functionally with tech and non-tech teams, including operations.
• Proficiency in quantitative analysis using SQL, databases, and Excel in a business environment.
• Business level Japanese (N1+), including speaking, writing, and reading.
• Strong English communication skills, both written and verbal.

Preferred Qualifications

• Bachelor's degree or equivalent qualification in Math, Engineering, Science, or Business.
• Experience working for Amazon or any Amazon subsidiary or affiliate.

About the Company

Amazon Japan G.K. is part of the global Amazon network, dedicated to being Earth's most customer-centric company. We strive to provide the best possible experience for our customers through innovation in logistics, technology, and quality assurance.