Program Manager

Responsibilities

• Oversee program and human resource management, including staff recruitment, supervision, and training for a 24/7 operation
• Interpret and administer the Children and Family Service Act
• Collaborate with the team to ensure effective delivery of youth programming and case management
• Manage quality through monitoring, assessing, and reviewing incidents and intervention plans
• Lead the development of various approaches, committees, and initiatives to enhance service delivery

Requirements

• Bachelor's degree (or an acceptable equivalent)
• Progressive experience supervising or managing a child and youth caring program
• Knowledge of human behaviour and trauma-informed care
• Valid driver's license and access to a reliable vehicle
• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including evenings and weekends, to support a 24/7 program

Preferred Qualifications

• Working knowledge of Department of Opportunities and Social Development policies and procedures
• Familiarity with the Occupational Health & Safety Act

Benefits

• Defined Benefit Pension Plan
• Comprehensive Health, Dental, and Life Insurance
• General illness, Short-term, and Long-term Disability coverage
• Vacation and Employee and Family Assistance Programs
• Access to career development tools, resources, and ongoing training

About the Company

The Department of Opportunities and Social Development (OSD) provides a broad portfolio of programs and services, including Child and Family Wellbeing, Employment Support Services, and Disability Support Programs. We advocate for vulnerable Nova Scotians to help them become independent, self-reliant, and secure through collaborative community partnerships.