Program Manager, Faculty Support and Work/Life

Responsibilities

• Lead day-to-day operations and program delivery for the Office of the Vice Provost for Faculty Support and Work/Life.
• Manage executive scheduling and prioritization for the Vice Provost, including preparing decision-ready materials.
• Oversee office financial processes, including routine reimbursements, purchases, and spend plan maintenance.
• Coordinate end-to-end planning and execution for workshops, orientations, and university events.
• Execute marketing and communication activities, including email drafting, social media posts, and website updates.
• Manage the Work/Life inbox and phone, resolving routine escalations and providing program guidance.
• Support specific initiatives such as the Breastfeeding Support Program and the University’s back-up care program.

Requirements

• Bachelor's degree or equivalent.
• 2-3 years of related professional experience.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Suite and/or Google Workspace.
• Ability to maintain high levels of discretion and confidentiality.
• Ability to work with diverse stakeholders, including faculty and administrative staff.
• Flexibility to attend pre-scheduled events outside of normal office hours when required.

Preferred Qualifications

• Experience working in higher education or a large, complex organizational environment.
• Experience with executive-level scheduling and calendar management.
• Proficiency in creating graphics and presentation decks (PowerPoint/Google Slides).
• Experience using marketing and design platforms such as MailChimp and Canva.
• Ability to interpret analytics data (e.g., Google Analytics or Salesforce) to inform strategy.

About the Company

Columbia University is a leading research institution dedicated to advancing knowledge and supporting its community. The Office of the Vice Provost for Faculty Support and Work/Life promotes a family-supportive culture and improves policies, benefits, and programs to support faculty and staff throughout their careers.