Program Manager, Faculty Support and Work/Life

Responsibilities

• Lead day-to-day operations and program delivery for the Office of the Vice Provost for Faculty Support and Work/Life.
• Serve as the chief scheduler and gatekeeper for the Vice Provost, managing complex calendars and prioritizing meetings.
• Oversee office financial processes, including routine reimbursements, purchases, and maintaining spend plans.
• Plan and execute end-to-end workshops and events, including managing logistics, marketing, and vendor relations.
• Execute marketing and communications activities such as drafting emails, social media posts, and event flyers.
• Manage the Work/Life inbox and phone, ensuring timely responses and resolving routine escalations.
• Coordinate specific programs such as the Breastfeeding Support Program and the University’s back-up care program.

Requirements

• Bachelor's degree or equivalent.
• 2 to 3 years of related professional experience.
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Suite and/or Google Workspace.
• High level of discretion and ability to maintain confidentiality regarding sensitive information.
• Ability to work with diverse stakeholders, including faculty and administrative staff.
• Flexibility to attend pre-scheduled events outside of normal office hours when required.

Preferred Qualifications

• Experience working in higher education or a large, complex organizational environment.
• Experience with executive-level scheduling and calendar management.
• Proficiency in using social media platforms and design tools like Canva or MailChimp for professional communications.
• Experience creating high-quality graphics and presentation decks (PowerPoint/Google Slides).
• Ability to interpret analytics data (e.g., Google Analytics or Salesforce) to inform strategy.

About the Company

Columbia University is a leading research institution dedicated to advancing knowledge and supporting its community. The Office of the Vice Provost for Faculty Support and Work/Life promotes a family-supportive culture and improves policies, benefits, and programs to support faculty and staff throughout their careers.