Program Manager

Responsibilities

• Lead strategic safety-related programs and initiatives for the DSP network in Japan
• Own end-to-end programs to improve the experience and sustainability of Amazon’s DSP network in Japan and Australia
• Drive program governance, business reviews, leadership updates, and operational reporting
• Partner with Operations, WHS, and Product to drive execution of cross-functional initiatives
• Build scalable mechanisms and improve processes for safety, partner experience, and operational performance
• Analyze operational trends and business metrics to identify risks and opportunities
• Manage multiple complex programs in a fast-paced, ambiguous environment
• Influence stakeholders across regional and global teams to drive alignment

Requirements

• Bachelor's degree in business, engineering, operations, supply chain, or transportation logistics
• 5+ years of program or project management experience
• Experience managing multiple projects and priorities in a fast-paced environment
• Experience interpreting data and making business recommendations to leadership
• Experience building cross-functional partnerships and influencing stakeholders
• Fluency in English and Japanese (speaking, writing, and reading)

Preferred Qualifications

• Experience in logistics, operations, supply chain, or transportation
• Experience leading safety, compliance, or operational excellence initiatives
• Familiarity with Japan business, operational, or regulatory environments
• Experience preparing business reviews and communicating with senior leadership

About the Company

The APAC DSP Partner Experience team owns programs and initiatives that improve the experience, sustainability, and operational success of Amazon’s Delivery Service Partner network across the region.