Program Director

Responsibilities

• Manage customer relationships for both direct and channel accounts to preserve and expand account portfolios
• Act as a Virtual CIO, delivering IT strategic planning engagements from pre-sales through to delivery
• Collaborate with customer executives to build and execute IT Strategic Plans
• Facilitate technology planning sessions and map customer current state versus optimal state
• Manage onboarding, projects, and other initiatives by connecting internal and external constituents
• Maintain and manage customer agreements, negotiations, invoicing, and reporting
• Ensure CRM is kept up to date with accurate company details, contacts, and opportunities
• Routinely meet with key stakeholders and influencers to build long-term relationships

Requirements

• 10+ years of professional experience in the Information Technology field
• Proven success in business transformation, change management, and strategic IT planning for large, complex organizations
• Strong knowledge of market research, sales, and negotiation principles
• Proficiency in MS Office and CRM software
• Academic background in IT, Business Administration, Sales, or Marketing
• Excellent communication and presentation skills with the ability to advise senior-level managers
• Strong organizational and time-management skills with the ability to track multiple moving targets

About the Company

Jolera is a distinguished multinational Global Systems Integrator (GSI) that delivers comprehensive and bespoke IT solutions to a diverse global clientele. With a team of over 550 highly skilled professionals, we design, implement, and manage scalable, value-driven technology systems. Our services range from strategic IT assessments and cloud migrations to enterprise-grade security and 24/7/365 end-user support.