Program Coordinator - Semester Study Abroad

Responsibilities

• Support the recruitment, retention, orientation, and reentry of semester study abroad students.
• Conduct information sessions and respond to inquiries from students and parents regarding program offerings, costs, and deadlines.
• Develop targeted marketing materials, social media communications, and outreach campaigns for students and faculty.
• Provide logistical support for study abroad activities, including workshops, orientations, and guest presenter visits.
• Process student applications and maintain comprehensive records, including health, safety, insurance, and scholarship documentation.
• Manage departmental billing, invoicing, and expenditures in coordination with Student Accounts.
• Supervise work-study students and provide administrative support to the Faculty Study Abroad Committee and the Vice-Provost for Global Education.
• Maintain the Study Abroad Resource Room and manage program inventory.

Requirements

• Bachelor's degree and at least two years of professional experience (or a combination of education and experience).
• Proven experience living abroad and/or working in an academic programming setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong written and oral communication skills for interacting with students, parents, and external providers.
• Ability to manage complex, multiple tasks with minimal supervision and high attention to detail.
• Professional demeanor with the ability to use diplomacy and tact when interfacing with internal and external stakeholders.

Preferred Qualifications

• Knowledge of the Education Abroad field and cross-cultural experience.
• Experience using study abroad management software, such as Terra Dotta.

About the Company

Spelman College is a leading institution dedicated to providing transformative educational opportunities. The Gordon-Zeto Center for Global Education provides resources for Spelman faculty and students to engage with diverse cultures around the world through global programming and study abroad initiatives.