Program Assistant

Responsibilities

• Provide proactive time, travel, and calendar management for Program Managers, including resolving scheduling conflicts.
• Coordinate complex travel arrangements, including mission planning, visas, itineraries, and logistics.
• Organize briefing materials, presentations, and correspondence for meetings and missions.
• Monitor portfolio content and quality, tracking deadlines and prompting team members for action.
• Ensure quality assurance and operational accuracy of all documents requiring management signatures.
• Support office administration, including maintaining contact lists, filing systems, and ordering supplies.
• Work across multiple time zones to ensure connectivity with unit staff in various global locations.

Requirements

• High school diploma with at least 5 years of relevant experience, or a Bachelor's degree.
• Excellent command of written and spoken English.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaborative tools like Teams and SharePoint.
• Strong organizational, multitasking, and time management skills.
• Ability to handle complex tasks and solve problems efficiently under pressure.
• Knowledge of World Bank Group policies and procedures (fiduciary, travel, and procurement) is highly desirable.

Preferred Qualifications

• Experience using Artificial Intelligence tools (e.g., ChatGPT) in an administrative capacity.
• Demonstrated ability to work effectively across different time zones.

Benefits

• Comprehensive retirement plan.
• Medical, life, and disability insurance.
• Paid leave, including parental leave.
• Reasonable accommodations for individuals with disabilities.

About the Company

The World Bank Group is a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and over 120 offices worldwide, we invest in groundbreaking projects and use data, research, and technology to develop solutions to the most urgent global challenges.