Program Assistant

Responsibilities

• Act as the primary point of contact for general enquiries, providing detailed information to students regarding program and course requirements
• Liaise with students and faculty to coordinate various program activities
• Track and report on the practicum pipeline and student placements
• Assist with the communication and dissemination of evaluation materials to preceptors and students
• Manage logistical details for meetings, events, and programming, including room bookings and accommodations
• Coordinate internal IHPME rooms and LSM bookings for all programs
• Schedule meetings for the Program Director, faculty, and students, as well as chairs for doctoral exams

Requirements

• Advanced College Diploma (3 years) or an equivalent combination of experience
• Minimum of two years of experience in an administrative position, preferably within an educational environment
• Proven experience providing front-line customer service
• Experience working with and supporting committees
• Experience with database management and generating reports
• Proficiency in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint) and other computer software
• Strong organizational, problem-solving, and interpersonal communication skills
• Ability to exercise tact, diplomacy, and good judgement when interacting with staff, faculty, and students

Preferred Qualifications

• Advanced skills in the Microsoft Office Suite, specifically Microsoft Access
• Prior knowledge of University of Toronto and School of Graduate Studies (SGS) policies and procedures

About the Company

The Dalla Lana School of Public Health is a Faculty of the University of Toronto and the largest public health school in Canada. The Institute of Health Policy, Management & Evaluation (IHPME) serves as an integrative hub for students, faculty, and healthcare professionals, working at the forefront of change within the healthcare system.