Program and Operations Coordinator

Responsibilities

• Provide administrative, operational, and programmatic support for the Osher Lifelong Learning Institute (OLLI).
• Oversee end-to-end enrollment and registration processes using systems such as Banner, Axiom, and Destiny One.
• Coordinate logistics for OLLI courses, lectures, and special programs, including scheduling, facilities, and technical support.
• Manage daily office operations, including answering inquiries, managing mail, and overseeing office supply inventory.
• Analyze enrollment and participation data to identify trends and prepare reports for operational decision-making.
• Serve as a primary point of contact for instructors, members, and campus departments.
• Support marketing and communication efforts, including website and social media updates.
• Assist with instructor hiring processes, volunteer supervision, and event coordination.

Requirements

• Two years of post-high school education with a minimum of 36 completed units.
• Three years of professional work experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience working with enrollment or registration systems.

Preferred Qualifications

• Bachelor’s Degree.
• Knowledge of Microsoft Access, MS SharePoint, Banner, or PeopleAdmin.
• Experience supporting leadership within a highly diverse organization, preferably in higher education.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to integrate culturally responsive practices into daily work.

About the Company

University of the Pacific is a private university dedicated to student success and workforce diversity. The Osher Lifelong Learning Institute (OLLI) at Pacific provides engaging educational opportunities for lifelong learners, fostering a vibrant community of continuous growth and connection.