Program Administrator

Responsibilities

• Act as the primary resource person for the Counselling and Clinical Psychology (CCP) and Clinical Psychology (CP) programs.
• Manage administrative aspects including student advising, admissions processing, and registration support.
• Support the program accreditation process and quality assurance program reviews by organizing documentation and site visits.
• Assist in executing recruitment plans to increase high-quality applications and enrollment.
• Provide admissions advice to prospective students and parents regarding curriculum, scholarships, and student services.
• Coordinate program logistics such as course/exam timetabling, room assignments, and committee meeting minutes.
• Manage data collection, maintain student information databases, and assist with scholarship screening.
• Coordinate program events, including retreats, town halls, and special meetings.

Requirements

• Bachelor's Degree or an equivalent combination of experience.
• Minimum of two years of recent experience in an academic or educational setting.
• Experience supporting academic programs, specifically regarding admissions, awards, and student inquiries.
• Proficiency with student information systems (e.g., ROSI) and online courseware systems like Blackboard.
• Demonstrated experience with data collection, manipulation, and assessing student records.
• Proven experience in event planning and coordinating program logistics.
• Strong communication, interpersonal, and time management skills.
• Ability to handle multiple priorities with accuracy and maintain confidentiality.

Preferred Qualifications

• Knowledge of University of Toronto, Faculty, and School of Graduate Studies regulations and admission requirements.
• Experience with international student admissions.
• Proficiency with social media tools and RSVP management software.

About the Company

The University of Toronto's Department of Applied Psychology & Human Development (APHD) is a research-intensive department featuring internationally recognized scholars. Our graduate programs focus on essential research pertaining to children, adolescents, and adults across various psychological disciplines.