
Posted 7 hours ago
Professional Application Support (RPO)
Volvo TrucksProfessional Application Support (RPO)
Requirements
Bachelor’s degree in Information Systems, Business Administration, or Engineering, Experience with web-based platforms or user administration systems, Fluency in Portuguese, English, and Spanish, Strong communication and stakeholder management skills
About the role
Responsibilities
- Manage user administration across key platforms including Trucks Portal, Baldo, MIRA, and cTDI
- Appoint, train, and support User Administrators at dealers and workshops throughout the Latin American region
- Coordinate with the Central Portal Owner on user profiles, change requests, and system updates
- Promote the usage of digital tools and connected services across the Market Company and dealer networks
- Create and prioritize change requests for platform improvements
- Monitor support cases and drive initiatives to improve processes and reduce support volume
Requirements
- Bachelor’s degree in Information Systems, Business Administration, Engineering, or a related field
- Experience working with web-based platforms, user administration systems, or digital services
- Fluency in Portuguese, English, and Spanish
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities and work effectively in cross-functional teams
Preferred Qualifications
- Familiarity with Trucks Portal, Baldo, MIRA, and/or cTDI
- Understanding of the Volvo business and the regional dealer/workshop network
About the Company
Volvo Trucks is a global leader in the transport industry, dedicated to shaping sustainable and efficient transport solutions. We focus on innovation, connectivity, and people to drive the transition toward a net-zero society. At Volvo Group, we foster a culture of care, inclusiveness, and empowerment, working together to move the world toward a better future.
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Volvo Trucks · Curitiba
