Production Engineer

Responsibilities

• Ensure application integration and deployment across testing, pre-production, and production environments
• Manage and maintain the application repository
• Participate in the industrialization and automation of production processes
• Supervise and optimize mainframe batch processing
• Analyze and resolve operational incidents
• Guarantee application availability, stability, and performance
• Support testing teams by preparing environments and providing technical support for detected anomalies

Requirements

• Confirmed experience in a Mainframe (z/OS) environment
• Solid knowledge of integration, operations, and production processes
• Mastery of batch tools and technologies
• Rigor, autonomy, and strong analytical skills

About the Company

HELPLINE specializes in user support outsourcing and the implementation of an AI-augmented employee experience. Part of the Everience group, HELPLINE supports the operational needs of IT departments and provides fluid, reliable experiences for over 200 clients worldwide.