Production Engineer Dollar Universe

Responsibilities

• Design, develop, test, and implement batch chains using Dollar Universe
• Configure, automate, and supervise PESIT/SFTP flows via Secure Transport
• Create and maintain scripts using PowerShell, Shell Unix/Linux, Perl, DOS, and DCL VMS
• Participate in version upgrades, application deployments, and pre-production testing
• Manage critical incidents and track changes related to batch chains
• Implement and monitor availability and performance indicators
• Propose automation and optimization solutions
• Specify Nagios supervision rules and evolve the technical environment

Requirements

• Minimum 1 year of confirmed experience in a similar role
• Imperative mastery of Dollar Universe scheduler (or similar products)
• Knowledge of PESIT/SFTP flow configuration
• Proficiency in scripting (PowerShell, Shell, Perl, etc.)
• Analytical mindset, rigor, and autonomy

Preferred Qualifications

• Experience with Octopus Deploy
• Experience with Nagios supervision
• Knowledge of ITIL methodology
• Experience with file transfer tools like Synchrony Gateway, CFT, or Secure Transport

About the Company

HELPLINE specializes in user support outsourcing and the implementation of an augmented employee experience enhanced by AI. Part of the Everience group, HELPLINE supports the operational needs of IT departments and businesses worldwide, serving over 200 clients.