Production Control Specialist

Responsibilities

• Act as a knowledge expert for client specifications within print operations
• Serve as a liaison between Production and Client Services to resolve SLA-related issues
• Proactively communicate potential SLA risks to management and the Client Service Team
• Inspect and verify printed media, materials, and postage through the sign-off process
• Ensure all special handling processes and instructions are strictly followed
• Provide feedback and escalations to management when standards are not met
• Cross-train in applicable areas to ensure quality goals are met and exceeded
• Verify that all jobs are properly reconciled and closed accurately and timely

Requirements

• Minimum of 1 year of experience in a print or production environment
• High school degree or equivalent preferred
• Proficiency in Microsoft Office
• Strong oral and written communication skills
• Ability to stand and walk for up to 8 hours
• Ability to work under tight deadlines and manage multiple priorities
• Flexibility to work overtime, including weekends and holidays as required

Preferred Qualifications

• Fluency in Spanish

About the Company

Broadridge is a global technology leader that provides transformative technology and expertise to the financial services industry. We power investing, governance, and communications for our clients, processing over 7 billion communications annually. As a certified Great Place to Work®, we are committed to fostering a collaborative, inclusive, and engaging environment for our 15,000+ associates worldwide.