Production Assistant

Responsibilities

• Transmit all necessary details to production for client orders and ensure rigorous follow-up until delivery
• Ensure compliance with company technical specifications for clients
• Coordinate deliveries by booking appropriate carriers to meet deadlines
• Transmit billing information according to finance department directives
• Collaborate closely with internal teams and external partners to ensure quality customer service
• Perform any other related tasks associated with the role

Requirements

• College diploma in office administration, logistics, or a related field
• 5 years of experience in a similar position (asset)
• Proficiency in Microsoft Office, particularly Excel
• Advanced proficiency in spoken and written English for regular communication with English-speaking partners
• Experience in customer service
• Strong sense of priorities, autonomy, initiative, and flexibility
• Knowledge of FileMaker (asset)
• Knowledge of the printing industry (asset)

Benefits

• Group insurance based on your needs
• Group retirement plan (depending on the position)
• Wellness program covering physical, psychological, financial, and social health
• Employee assistance program including telemedicine
• Diverse career opportunities within the Québecor family