Production Analyst Developer

Responsibilities

• Investigate and resolve production issues through code-level debugging, log analysis, and SQL data analysis
• Identify root causes of recurring incidents and implement permanent fixes via code or configuration changes
• Deliver end-to-end fixes, including implementation, validation, and regression testing
• Write and maintain unit tests to ensure solution quality and prevent regressions
• Design and build small automations, scripts, or tooling to reduce manual operational effort
• Provide specialist technical support during major incidents and act as an escalation point for complex issues
• Partner with Production Support Analysts to improve runbooks, SOPs, and recovery procedures
• Contribute to improvements in platform stability, performance, monitoring, and operational readiness

Requirements

• 2–5 years of experience in software development, production support development, or application support engineering
• Strong understanding of object-oriented programming with hands-on experience debugging production systems
• Strong SQL skills with the ability to analyze data and support root-cause investigations
• Proven experience fixing defects and delivering small application enhancements
• Experience implementing fixes and performing functional and regression testing
• Experience writing and maintaining unit test cases
• Understanding of application architectures, APIs, background jobs, and service-based systems
• Working knowledge of Git (branching, commits, pull requests)
• Familiarity with Microsoft-based technologies such as C#, ASP.NET, .NET Core, MVC, VB.NET, and MS SQL Server

Preferred Qualifications

• Exposure to monitoring or log-analysis tools such as Splunk, New Relic, PagerDuty, or ServiceNow
• Experience using development and debugging tools like Visual Studio
• Basic understanding of financial services or investment platforms
• Experience contributing to knowledge bases or operational documentation

About the Company

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. We partner with the world’s leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).