Product Support Technician

Responsibilities

• Comply with all OHS Company processes and procedures
• Carry out modifications and installations to new machinery
• Repair, rebuild, and service Epiroc machines
• Perform component rebuilds and repairs
• Conduct fault finding and problem solving

Requirements

• Heavy Mobile Equipment trade qualification or similar
• Strong problem-solving and troubleshooting skills
• Commitment to providing quality customer service
• Ability to handle and work under pressure
• Good report writing ability and computer literacy
• Epiroc product knowledge and experience is advantageous

Benefits

• Competitive rates and super on all hours worked
• Company paid Income Protection
• Paid parental leave for primary and non-primary carers
• Above NES long service leave and years of service recognition awards
• Training, mentorship, and unlimited career opportunities
• Flexible roster options including 7:7 FIFO/DIDO or residential

About the Company

Epiroc is a leading productivity partner for the mining and infrastructure industries. As a global leader with over 145 years of history, we develop and produce innovative equipment, consumables, and services for surface and underground mining and the extractive industries. We are committed to sustainability through automation and electrification.