Product Specialist

Responsibilities

• Perform predictive, preventive, and corrective maintenance on Epiroc trackless mining equipment, including hydraulic, pneumatic, mechanical, and electrical systems.
• Diagnose and resolve equipment faults through root cause analysis and recommend technical solutions.
• Conduct machine audits, daily inspections, and RigScan assessments.
• Assist with machine repairs, breakdown calls, and critical parts planning.
• Process warranty claims and implement technical service bulletins or modifications.
• Prepare technical reports, failure analyses, and recommendations for process improvements.
• Adhere to all company and mine safety, health, and environmental requirements, including MHSA compliance.

Requirements

• 3+ years of experience maintaining mining or drilling equipment.
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Expertise in troubleshooting and diagnostics for trackless mining equipment.
• Section 26D Trade Test (Diesel, Earthmoving, Millwright, or Electro-Mechanical).
• Grade 12/Matric qualification.
• Valid driver's licence and medical fitness for underground work.
• Proficiency in MS Office.
• Ability to read technical drawings and product catalogues.

Preferred Qualifications

• 1–2 years of experience as a master technician or leading hand.
• N6 Engineering Diploma.
• Experience with CAN Bus, rig control, or automation systems.

Benefits

• Opportunities for professional learning and international exposure.
• Career growth within a global industry leader.
• Collaborative and inclusive work environment.

About the Company

Epiroc is a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. The company develops and provides innovative and safe equipment, including drill rigs and rock excavation tools, alongside world-class service and solutions for automation, digitalization, and electrification.