Product Solutions Lead

Responsibilities

• Act as a technical advisor for customers and internal teams, providing guidance on integration strategies and platform functionalities.
• Lead tailored platform demos that showcase the value and capabilities of Roku Ads Manager.
• Partner with sales teams to understand customer needs, propose aligned solutions, and prepare technical documentation.
• Provide post-sale technical support, including troubleshooting pixels, APIs, third-party measurement, and interactive ads.
• Equip Sales teams with training and resources to effectively communicate platform value.
• Collect and channel customer feedback into product enhancements and roadmap planning.
• Conduct competitive analysis within the CTV self-serve landscape to support market positioning.

Requirements

• 5+ years of professional experience within digital media or a similar industry.
• Proven experience in ad sales engineering, product solutions, or technical client services.
• Strong understanding of the ad tech ecosystem and underlying performance technology.
• Excellent communication skills with the ability to translate complex technical solutions into actionable guidance.
• Highly collaborative work style with the ability to work cross-functionally with go-to-market teams.

Preferred Qualifications

• Experience with self-serve platforms, Connected TV (CTV), or political advertising.
• A self-starter mindset with the ability to thrive in a fast-paced, high-growth environment.
• Experience handling technical objections and performing competitive analysis.

Benefits

• Comprehensive healthcare including medical, dental, and vision.
• Retirement options such as 401(k).
• Life, accident, and disability insurance.
• Parental leave and wellness benefits.
• Paid time off and flexible work arrangements.

About the Company

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico. Our mission is to connect the entire TV ecosystem, enabling consumers to find the content they love while providing advertisers with unique capabilities to engage audiences on the big screen.