Product Owner Omnichannel

Responsibilities

• Define and prioritize IT solution functionalities to enhance customer experience across e-commerce, retail, and CRM channels
• Analyze, formalize, and redesign business processes to ensure omnichannel consistency
• Lead workshops to gather user requirements and draft functional and technical specifications
• Manage end-to-end project delivery, including planning, budgeting, and reporting
• Coordinate project teams, including business stakeholders, IT, editors, and integrators
• Drive change management through documentation, deliverables, and training sessions
• Identify new commercial opportunities within client accounts

Requirements

• 3+ years of professional experience in a Product Owner or similar role
• Strong knowledge of CRM, e-commerce, OMS, ERP, and middleware integration
• Proficiency in Agile methodologies such as Scrum, Kanban, or SAFe
• Engineering, Business, or University degree with an IT/Digital orientation
• Fluent English communication skills
• Ability to work effectively in an international environment and collaborate remotely

Preferred Qualifications

• Experience with emerging technologies such as Cloud solutions, AI applied to UX, and automation
• Expertise in Design Thinking and Lean methodologies
• Proven ability to manage complex, multi-stakeholder projects and risk management

Benefits

• Personalized onboarding program and a wide catalog of in-person and online training
• Diverse client missions to accelerate career growth and expertise
• Access to expert communities, project feedback sessions, and dedicated webinars
• Internal social events, sports activities, and cultural outings

About the Company

Magellan is an international management and technology consulting group. We combine business expertise with technological mastery to support companies through their digital transformations. Our Luxe and Retail division focuses on high-impact projects involving e-commerce, data, customer experience, and supply chain. Magellan is recognized as a top employer and a leading place to accelerate your career.