Product Owner

Responsibilities

• Define and track KPIs and success metrics for digital features
• Perform deep-dive behavioral analysis on user journeys and retention using tools like Amplitude
• Translate complex datasets from BigQuery into actionable insights
• Collaborate with engineering to define tagging requirements and instrumentation logic
• Provide regular reporting and ad-hoc analysis to validate feature performance
• Support A/B testing and experimentation frameworks

Requirements

• 3+ years of experience in Product Analytics, Digital Analytics, or Data Science
• Advanced SQL skills with proficiency in BigQuery or similar cloud warehouses
• Hands-on experience with Amplitude, Mixpanel, Heap, or Google Analytics 4
• Bachelor's degree or equivalent experience
• Strong analytical and communication skills

Preferred Qualifications

• Experience in Product Management frameworks
• Data visualization skills in Power BI, Tableau, or Looker
• Familiarity with Agile tools like JIRA or Rally
• Domain expertise in Automotive Customer Service or Dealership Operations

About the Company

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years, helping clients optimize operations in sales performance, repair optimization, and consumer engagement.