Product Operations Manager

Responsibilities

• Manage the movement of products from delivery to the sales floor, including inventory flow, replenishment, and markdowns
• Utilize sales results and operational data to drive efficiency and profitability
• Lead visual merchandising standards, including store resets, collection changes, and promotional setups
• Coach, motivate, and provide regular feedback to a team of members to support their professional growth
• Ensure a high-quality customer experience by maintaining an inspiring and navigable store environment
• Support health and safety standards and participate in occupational health and safety initiatives

Requirements

• 2–3 years of management or key-holder experience in a retail or customer-focused environment
• Ability to work a flexible schedule, including evenings and weekends
• Physical ability to lift and move product using proper tools and techniques
• Strong interest in developing people leadership skills and working hands-on on the sales floor

Preferred Qualifications

• University degree is considered an asset but is not required

About the Company

Indigo is a physical and digital destination inspired by books, ideas, and beautifully designed lifestyle products. Our mission is to inspire reading and enrich the lives of booklovers by creating a space for joyful discovery and connection.