Product Operations Manager

Responsibilities

• Lead daily operations including product movement from delivery to shelf, inventory flow, replenishment, and markdowns
• Utilize sales results and operational data to drive efficiency and profitability
• Manage visual presentation and merchandising standards, including store resets and promotional setups
• Lead, coach, and motivate team members to foster a positive culture and professional growth
• Ensure a high-quality customer experience by maintaining an inspiring and navigable store environment
• Support health and safety standards and participate in occupational health and safety initiatives

Requirements

• 2–3 years of management or key-holder experience in a retail or customer-focused environment
• Ability to work a flexible schedule, including evenings and weekends
• Physical ability to lift and move product using proper tools and techniques
• Strong desire to develop people leadership skills and work hands-on on the sales floor

Preferred Qualifications

• University degree is considered an asset but is not required

About the Company

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. Our mission is to inspire reading and enrich the lives of booklovers through a commitment to being customer-centric, entrepreneurial, and community-minded.